Shipping Policy

Spirits:

For inquiries about your purchase, please contact hello@happenstancewhiskey.com with your order number.

We cannot process sales or returns for spirits.

Merchandise:

Orders

• Orders will ship out within 5 - 7 business days, regardless of shipping method 
• During peak season (September - December) shipping may experience additional delays 

Returns

If you’re not 100% satisfied with your purchase, you can return your order for a full refund within ten (10) days from the date of delivery and under the following conditions: 

• Returned items must be unworn, unused, unwashed, and in perfect condition
• After 10 days, items are not eligible for return 
• If you request a refund, the purchase price will be refunded to you via the original payment method once we’ve received the item and confirmed it meets the above conditions. Please allow 5-7 business days for your return to be processed. 
• Customer is responsible for return shipping label 

Starting a Return 

Please email us at hello@happenstancewhiskey.com and include the following information:

• Order number
• Your name
• Your mailing address
• Your email address 

Once we confirm your return, please ship your items to:

Happenstance Whiskey

2100 West End Avenue

Suite 1300

Nashville, Tennessee 37203